Who we are

In this privacy policy references to “we”, “us” and “our” are to Bigsize Shoes. References to “our Website” or “the Website” are to

We strive to make sure your browsing experience is as enjoyable and informative as possible, and to ensure that any information you share with us remains secure. This statement discloses our web site Privacy Policy.

What information we collect and how

The information we collect via the Website may include.

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information

We are the sole owner of all information collected on this web site. We will not share, sell, or rent information collected on this web site to unrelated third parties, except as you may consent to or request, or as may be required by law. However, information you provide for order, booking, or information request purposes may be shared with the appropriate persons or entities in order to fulfil your order, complete your booking, or provide the information you requested.

  1. To process your order, we may pass your details to another organisation to supply/deliver products or services you have purchased.
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

By entering and using our web site, you agree to accept the terms and conditions of use contained in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. You agree to review this policy from time to time. By continuing to access and use our web site after any posted policy change you agree to accept such changes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £1.50 to cover administration / Postage expenses to the following address:                                                                                                                                                                                   Privacy
Big Shoe Direct / Bigsize                                                                                                                                                                                    131 High Street,  Street,                                                                                                                                                                                    Somerset. BA16 0EX.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Data Use, Protection and GDPR Compliance.

Bigsize / Big Shoe Direct will use your email address to email you a variety of special offers, news, and updates throughout the year. Don`t worry this is only done occasionally.  If at any time you wish to stop receiving emails, simply contact us and we will remove you from the database.  We will continue to provide you with mailings of our booklets / brochures with information you requested until such time that you unsubscribe.  Please know that your data is protected by security software, along with other precautions.


Big Shoe Direct / Bigsize Head Office: 131 High Street , Street , Somerset , BA16 0EX
Tel: 01458 443158
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